Vizyy is an eLearning platform that offers our users high-quality courses and educational content. We take pride in the quality of our services and strive to ensure customer satisfaction at all times.
We understand that sometimes circumstances change, and you may need to request a refund for your subscription. This policy outlines our refund process and the terms and conditions that apply.
We offer a 7-day refund policy for our users. If you are not satisfied with our platform or the services we offer within the first 7 days of your subscription, you can request a full refund of your payment. The refund will be issued to the original payment method used for your subscription.
To initiate a refund, please contact our customer support team within 7 days of your purchase. You can contact us via email at info@vizyy.com or through our online chat support. Please provide us with your name, email address, and the reason for your refund request.
Once we receive your refund request, we will process it as quickly as possible. Refunds may take 5-7 business days to reflect in your account.
To be eligible for a refund, you must meet the following criteria:
You may not be eligible for a refund if you do not meet the above criteria.
In some cases, we may make exceptions to our refund policy. These exceptions will be made at our discretion and based on your case's specific circumstances.
We reserve the right to modify or update this refund policy at anytime. Any changes will be effective immediately upon posting on our website. Please check our refund policy periodically for any updates.
If you have any questions or concerns about our refund policy, please contact our customer support team at info@vizyy.com. We are always here to help.